Cannonball docs
How to use Cannonball to see your products and your rivals' on supermarket shelves, store by store, and what every number means.
Start hereQuickstart: your shelf in five minutesOpen your beta invite, find your products, and see where they're out of stock, in about five minutes.Browse the docs
- Using CannonballHome, Products, Stores, What changed, search, Ask, exports and sharing.Home · Products · Product page · Launch tracker
- How-to guidesStep-by-step tasks: products and rivals, territories, what changed, range reviews and more.Products and rivals · Work a territory · Did the other chain follow · What changed since a day
- Alerts and emailsEmail rules that only fire when something happens, and every email we send.Alerts · Emails
- Team and adminRoles, invites, sign-in, single sign-on, agencies and white label.Team and roles · Sign-in and SSO · Agency workspace · White label
- Plans and billingPlans, limits, the trial and retailer groups.Plans and limits · Trial and Paused · Retailer groups · Billing
- Data coverageWhich chains we cover, what we show for each, New Zealand, and history.Chains and coverage · New Zealand · History
- Metrics and definitionsWhat every number and label means, a glossary, and what it can't tell you.Metrics · Labels and markers · Glossary · Freshness
- HelpCommon questions and fixes, when something doesn't look right.Troubleshooting
Popular guides
What's new
- 14 October 2026
- 13 October 2026
- 9 October 2026, eveningCalmer pages, Ask in the menu, and a quicker set-up.
What Cannonball shows you#
Cannonball shows grocery brands what a shopper would find on the shelf at each store: the price, whether it's on promotion, whether it's in stock, and whether the store ranges it at all. It shows that for your products, your rivals' and the store brand, every day, chain by chain. What each chain shows store by store differs: see Chains and coverage.
You don't connect anything. There's no retailer login, supplier portal or scan data to set up. You type your brand, tick your products, and your shelf is there.
How the docs are organised#
- Getting started gets you from your invite to your first useful answer in minutes, and explains the few ideas everything else rests on.
- Using Cannonball has a page for each part of the app: Home, Products, a product's page, Stores, What changed, search, Ask, exports and sharing.
- How-to guides walk through tasks step by step, from choosing your products and rivals to preparing for a range review.
- Alerts and emails, Team and admin, Plans and billing and Data coverage are the reference for each, including agencies, white label and New Zealand.
- Metrics and definitions says what every number and label means, with a glossary, how fresh it is, and what it can't tell you.
- Help has answers to common questions and fixes for when something doesn't look right.
- Changelog lists what changed in the app, newest first.